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OUR STORE

Address: PO Box 82012

Fairbanks, AK 99708

Phone: 907-347-8085

Email:  sales@peonyalaska.com

OPENING HOURS
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© 2019 by Alaska Morning Star Peonies LLC.   Proudly created with Wix.com

SHIPPING POLICY
SHIPPING FROM JULY 3 THRU AUGUST 15

Peonies are hand cut at peak of freshness.  They are immediately chilled and stored at 33 to 34 degrees. When your shipping date arrives, we carefully place peony stems in the box surrounded by protective dacron and cold packs to maintain freshness.  We charge $10 fee for packaging materials and box.  Peonies are shipped overnight and generally received within 24 hours of shipping.  Unless you have Saturday FedEx service our shipping is Monday through Thursday. We dry ship peonies as we have found that they last better in shipping, please read "Waking Your Peonies" (click here).  It takes 24 hours to 36 hours for a peony bud to fully bloom. So when you order select a shipping date a minimum of 3 days prior to your event to allow for delays in shipping and blooming and also allow for FedEx not operating on Saturday or Sunday in your location.  See FAQ "Picking a Shipping Date" for an example.

We ship nationwide.  Alaska is the air cross roads of the world. Most of the world can be reached within 10 hours of shipping, guaranteeing the freshest flowers for your event.  We ship with FedEx overnight allowing you to track your flowers from the farm to your door.  Please pick up your peonies as soon as they arrive.  We charge a flat $40 for shipping.  For large volume orders, we can ship air cargo for reduced rates.

RETURN/REFUND POLICY

We want to ensure that you receive the freshest peonies for your event.  We ship each box with dacron and cold packs to keep the bud cold during shipping, as they are sensitive to heat.  So pick them up as soon as they arrive. We are not responsible due to delayed pick up by the customer.  If there is any shipping damage, please contact us immediately. Take a photo, describe the problem in detail, and email it to us and we'll work with you on a solution or replacement flowers.  We must be notified of any problem within 12 hours of receipt of the flowers. A refund of "50% initial payment" is possible if the order is cancelled prior to 60 days before the shipping date.  After 60 days there shall be no refund.

PAYMENT METHOD

For wedding orders, payment of 50 % is due at the time of the order,  and the remaining 50% is due 30 days prior to the shipping date.  We accept all major credit cards.

WHOLESALE INQUIRIES

We provide discounted rates for florists, floral designers, event coordinators and retailers nationwide. Please contact us for volume discounts.

PRIVACY POLICY

Protecting your personal information is our highest concern. None of your personal information is shared or sold.  We use SSL Secure Shopping to ensure all data is encrypted, safe, and secure.

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